See How Payment Records Are Handled
Our Privacy Policy separates the details needed to open and protect your account from records created during wallet activity. When you submit phone verification, we use the account details needed to confirm access and help resolve a sign-in issue. A DANA, OVO, GoPay or QRIS selection
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can create a payment reference, status record and timing entry; bank transfer and virtual account activity can create matching references. We use these records to reconcile account requests and investigate disputed status, while access depends on local law. Cookies and similar device data help us remember
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session choices and detect unusual sign-in behaviour. We keep records only for the period needed for the stated purpose, service operations or a lawful request, then handle deletion or restriction requests through our contact path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
